Accounts Receivable Analyst
Responsibilities: Provide administrative support to franchisees.
Proactively provide the franchisee with process-improvement opportunities. Prepare & send invoices, as requested, to franchisees for payments with statement updates. Follow up with franchisees on the payment discrepancies. Daily Touch Points to discuss account status and any identified
issues/ disputes, to better service the franchisee Assist with unidentified funds for payment application team to complete. Manage internal and external communications. Handle issues of non-payment and payment disputes. Qualifications: Customer service experience.
Minimum 3+ years of professional experience in Commercial Collections /Portfolio Management. Undergraduate in accounting / Business-related degree or equivalent work experience. Experience working in a team environment. Problem solving skills and solution focused. Intermediate to advanced Microsoft Office (Excel, Word, Outlook) proficiency. #LI-JB3
Location: Charlotte, NC