Global Business Process Solutions (BPO) Accounting Manager

Grant Thornton

POSITION SUMMARY The Global Business Process Solutions (GBPS) practice focuses on providing a flexible and scalable outsourcing financial and accounting services to large scale multinational companies using our shared service centers.

This position will be an integral part of the business process solutions team that will support the engagement

team in providing the transition, coordination, and operation support services of GBPS multi-national clients. The BPO Operations Manager will be accountable for overseeing and directing the day-to-day operations of outsourced client functions. This position is responsible for maintaining the efficiency and effectiveness of processes, including direct client interface, customer satisfaction, and employee development.

Essential Duties and Responsibilities + Develop client-focused solutions based on understanding strategy, operations, and management in a number of corporate accounting and financial areas + Perform engagement management responsibilities, including performance reviews, task delegation, project scheduling, project financials, quality review and client management + Perform accurate analysis and design effective solutions for a variety of client issues + Manage BPO engagement with focus on accounting functions (PTP, OTC, RTR) + Manage accounting close processes + Work with shared service centers to support project management of engagements + Review shared service center output for quality + Maintain a good working relationship with clients and work effectively with client management and staff at all levels to gather information and perform services.

+ Work closely with Grant Thornton managers and partners to promptly identify and resolve client problems or issues + Communicate (verbally and in writing) externally with clients and internally with all levels of the organization to successfully accomplish objectives portraying knowledge and confidence + Manage, develop, train, coach and mentor staff on projects and backss performance for engagement and year-end reviews + Meet or exceed targeted billing hours (utilization) + Other duties as assigned Qualifications + Bachelor's degree in Accounting or Finance.

Master's degree a plus. CPA preferred + A minimum of 5 years in a BPO practice or shared service center environment preferred + Experience working in a multinational corporate accounting department + Experience managing accounting functions (PTP, OTC, RTR) + Experience managing a diverse multi-discipline team + Knowledge of accounting, tax and business process outsourcing lifecycle + Excellent verbal and written communication skills.

+ Excellent interpersonal, facilitation and presentation skills. + Ability to work flexible hours and travel to client sites + Fluent Spanish and/or Portuguese speaker a plus + PMP a plus #LI-SJ1About Us At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support.

It's what makes us different, and we think being different makes us better. About the Team The team you're about to join is ready to help you thrive. Here's how: Whether it's your work location, weekly schedule or unlimited flex time off, we empower you with the options to work in the way that best serves your clients and your life. Here, you are supported to prioritize your overall well-being through work-life integration options that work best for your and those in your household.

We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at Listedbuy. com/careers When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at Listedbuy. com/careers Here's what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect.

We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at Listedbuy. com/careers. Additional Details: Grant Thornton requires personnel to be fully vaccinated against COVID-19 or self-test negative for COVID-19 within a specified timeframe in order to visit/enter firm offices, to visit/enter client or prospective client sites or facilities, or to attend in-person firm or client-sponsored events, subject to any medical, religious or other accommodations under the law.

Grant Thornton collects, uses and maintains vaccination-related data in accordance with its Privacy Policy, Personnel Privacy Notice, and applicable laws and regulations. It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, interaction, age, marital or civil union status, pregnancy or pregnancy-related condition, interactionual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton LLP to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.

To make an accommodation request, please contact Listedbuy. com Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

  • Type: Job

  • Location: Charlotte, NC

  • Company: Grant Thornton

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