Auditor, Membership I
Onsite Duties Responsible for auditing group (small/large/complex) accounts to ensure premium payments and/or reimbursements are processed/reported in timely/accurate manner.
Audits subscriber accounts to ensure premium payments are within grace period. Resolves billing/payment problems, adjudicates insufficient and/or incorrect payments back
to subscribers. May serve as primary contact with group regarding monthly reporting activities. 25% Prepares monthly activity reporting for groups. 15% Audits large and complex accounts. 15% Prepares deposits of subscriber payments. 15% Processes check runs and writes member checks to cut reimbursements to subscribers.
15% Resolves discrepancies noted from controllers. 10% Processes refunds to subscribers. 5% Responds accurately and timely to internal/external customers with regard to reporting and processing of premium payments and reimbursements. Skills and Abilities: Good judgment skills. Effective customer service, organizational, problem solving skills. Demonstrated verbal and written communication skills. Analytical or critical thinking skills. Required ORGANIZATION SKILLS EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS ACCOUNTING AUDITING Additional BILLING PAYMENTS CUSTOMER SERVICE CUSTOMER SERVICE ORIENTED PROBLEM SOLVING
Location: Columbia, SC
Company: Hornet Staffing