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Collections Specialist I, IRU

Resurgent Capital Services

Building Bridges, Moving Ahead Work hard.

Play hard. Breathe Easy. That's a nutshell description of the professionals who thrive at Resurgent. Regardless of their position, our people are ambitious and entrepreneurial, attracted to the fresh point-of-view of an evolving, growing company. They are personable and patient, attracted to the collaborative

nature of our company. And they are centered, understanding the balance needed to achieve success at work and harmony at home. Overview Do you enjoy helping others? Are you a great communicator and an attentive listener? Are you able to build rapport quickly?

Does a monthly bonus motivate you? Looking to be a part of a team that has direct impact on the financial future of others? Summary: Our Collections Specialists contact borrowers and negotiate payment arrangements on their delinquent accounts. Responsibilities may include: Secure payment in full / establish reasonable repayment schedules by locating and contacting debtor accounts by telephone Call and resolve accounts on a timely basis from start to finish, including a high output of daily calls (200+) in an effort to contact debtor accounts. Show professionalism and courtesy while working with consumers Comply with all state and federal guidelines including the Fair Debt Collection Practices Act ( FDCPA) Demonstrate effective telephone and negotiation techniques Responsible for hitting / exceeding individual and team goals Work with customers in escalated and complex situations Develop efficient work methods to accomplish collection budget quota Consistently exercise a high degree of initiative and independence Qualifications/Skills: Strong attention to detail, goal oriented Excellent Phone skills Strong negotiation and problem solving skills Solid grammar, computer and multi tasking skills.

Demonstrated timely and consistent job attendance history. Educational Requirements: College degree preferred but not required Resurgent is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team!

  • Type: Job

  • Location: Greenville, SC

  • Company: Resurgent Capital Services

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