Commercial Loan Servicing Specialist


WHAT YOU'LL DODuties & Responsibilities Respond to customer inquiries both by phone and mail Respond to internal customer inquiries via n Cino Transaction Tasks Process loan payments Complete file maintenance Maintain positive relationships with multiple lenders and support staff NSF/return payment processing Process returned mail and any subsequent

address changes Set up and maintenance of automatic payments Respond to department emails Assist other areas and special projects as needed WHAT YOU'LL BRINGKnowledge of: Strong oral and written communication skills Basic accounting principles Ability to: Multi-task and work independently Perform duties under frequent time pressures Solve problems independently while applying logic and discretion WHY IT MATTERS The Commercial Loan Servicing Specialist supports all Commercial lines of business across the Busey footprint.

This role is essential to providing exceptional customer service and maintaining interdepartmental relationships between our internal business partners and Commercial loan customers by assisting Loan Coordinators and Relationship Managers with all customer inquiries and requests. EDUCATION & TRAINING Requires High School diploma; higher education preferred Experience with lending preferred Requires knowledge of Microsoft Office Busey believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Equal Opportunity Employment is a priority for Busey and all qualified applicants will receive consideration regardless of race, color, religion, national origin, genetic information, interaction (including pregnancy), age, interactionual orientation, gender (including gender identity and expression), marital status, military status, veterans status, citizenship status, work authorization status, work disability, order of protection or any other characteristic protected by applicable law or other non-merit based factors.

  • Type: Job

  • Location: Creve Coeur, MO

  • Company: Busey

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