Customer Care Banker
Make just over $34,000 per year starting out!
Join our growing team today and enjoy growth and progression, great culture, and competitive benefits! Required Availability: Mon - Fri 7:00am - 7:00pm (Primary Shift will be 10:00am - 7:00pm) ; Rotating Saturdays (1-2 per month with a comp day early that same week) 8:00am - 2:00pm Be a part of a
community-centered bank. We have been serving our friends and neighbors in southwest Missouri for over a century and with that comes a deep sense of community pride and commitment to one of our great assets - our employees! At Guaranty Bank we are passionate about helping employees reach their goals.
We encourage a strong work-life balance, offer an employee benefits package that is second to none, and provide incentives for our employees to lead healthy lives. We offer our employees training & development opportunities to support building the long-term careers of our employees. With passion, skill and collaboration you can make an impact on the success of the bank, our customers and your own career! Our Customer Care Bankers provide superior over-the-phone/chat/video banking service to bank customers regarding account inquiries, problem resolution, and referrals, in accordance with Guaranty Bank policies, procedures, products and services.
Required and Desired Skills and Experience of the Banking Associate High School diploma or equivalent (or working towards completion) Prior customer service, financial institution, call center and sales experience highly desired About Guaranty Bank Since 1913, Guaranty Bank has provided a full array of banking solutions along with exceptional customer service. More than 100 years of serving our community has provided us a long time to practice our philosophy of maintaining a personalized approach.
In many cases, we've even served generations of your friends and family. We guarantee that you'll receive custom tailored advice and above all else, the respect you deserve. That's because as a fellow community member, we view banking as you would - individually. To us, knowing you personally allows us to offer sound advice on anything from picking the right mortgage loan, investment strategies or choosing the best account for you. It's your money. It's your life. We are your bank. EOE Guaranty Bank's Holding Company, QCR Holdings, Inc. is a relationship-driven organization and a multi-bank company, which services the Quad Cities, Cedar Rapids, Waterloo/Cedar Valley, Des Moines/Ankeny, and Springfield, Missouri communities through its wholly owned subsidiary banks, and also engages in commercial leasing through its wholly owned subsidiary, m2 Equipment Finance, LLC based in Milwaukee, WI.
Pre-employment credit check, background check, and drug screen is required.
Location: Springfield, MO
Company: Guaranty Bank